Seasons & Episodes
Under Pressure
Brownall House Job Centre manager Trish struggles to keep things running smoothly. She has a world-of-work seminar to ru
Army
Trish attempts to boost Brownall Job Centre’s figures by calling in the army. Sergeant Steve Fox finds himself on the
Busy
Following the sudden closure of a local factory, the job centre is inundated with newly unemployed jobseekers. With ever
Report
The job centre is due to be inspected, and Trish is on the lookout for the mystery shopper - or secret jobseeker - who i
Decisions, Decisions
Trish is conducting staff appraisals and Danielle is feeling the pressure, while Angela is in an unusually good mood. Wh
Birthday
Trish gets a life-changing surprise on her birthday - or so she thinks. Needing time to think it through, she promotes K
Episode 1
It's the morning after Trish's big divorce party, and she's half-clothed in Karl's flat. Unable to remember a thing, Kar
Episode 2
The temperature rises at Brownall when a local hot-tub manufacturer wants to recruit a new sales team - and Trish and Ka
Episode 3
Trish and her deputy manager Natalie stage a youth unemployment initiative to impress the local MP, but things don't go
Episode 4
Under pressure to hit targets, Karl and George are on an ill-fated stakeout, whilst Natalie resorts to teaching Bryony d
Episode 5
Security guards Janette and Paul make unlikely heroes when Trish loses her mobile phone and Natalie gets in big trouble
Episode 6
A Saturday health and wellbeing workshop with a neighbouring branch makes Karl much more relaxed than he wants to be, an
Pregnant
Karl finds a pregnancy test in Natalie's drawer, assumes that she's pregnant and sets about proving what a great father
Flatmate
Trish decides that she wants to have a baby via sperm donation and needs someone she knows rather than a random donor. M
Caravan
Karl tries to prove to Natalie he can be more dynamic, but his tough-guy experiment backfires when a desperate jobseeker
Strike
Relations between management and the workforce break down over health and safety and plans for the Christmas party. Goad
Tour
Brownall tops the leader board for getting people off benefits at the monthly managers' meeting. Trish is more intereste
Secret
It is Brownall's 25th birthday and former boss of the centre Maggie Higgins is invited to lead the celebrations. Unfortu
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